Rebuilding and Enhancing Trust in Algorithms

ReEnTrust was an EPSRC research project (EP/R033633/1) funded under the Trust, Identity, Privacy and Security in the Digital Economy 2.0 (TIPS2) call.

The project was a collaboration between researchers from:

Starting in December 2018 the EPSRC funded project “ReEnTrust: Rebuilding and Enhancing Trust in Algorithms” explores new technological opportunities for platforms to regain user trust and aims to identify how this may be achieved in ways that are user-driven and responsible. Focusing on AI algorithms and large scale platforms used by the general public, our research questions include:

  • What are user expectations and requirements regarding the rebuilding of trust in algorithmic systems, once that trust has been lost?
  • Is it possible to create technological solutions that rebuild trust by embedding values in recommendation, prediction, and information filtering algorithms and allowing for a productive debate on algorithm design between all stakeholders?
  • To what extent can user trust be regained through technological solutions and what further trust rebuilding mechanisms might be necessary and appropriate, including policy, regulation, and education?

Please visit https://reentrust.org/ to know more about the project.

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