Rebuilding and Enhancing Trust in Algorithms

ReEnTrust was an EPSRC research project (EP/R033633/1) funded under the Trust, Identity, Privacy and Security in the Digital Economy 2.0 (TIPS2) call.

The project was a collaboration between researchers from:

Starting in December 2018 the EPSRC funded project “ReEnTrust: Rebuilding and Enhancing Trust in Algorithms” explores new technological opportunities for platforms to regain user trust and aims to identify how this may be achieved in ways that are user-driven and responsible. Focusing on AI algorithms and large scale platforms used by the general public, our research questions include:

  • What are user expectations and requirements regarding the rebuilding of trust in algorithmic systems, once that trust has been lost?
  • Is it possible to create technological solutions that rebuild trust by embedding values in recommendation, prediction, and information filtering algorithms and allowing for a productive debate on algorithm design between all stakeholders?
  • To what extent can user trust be regained through technological solutions and what further trust rebuilding mechanisms might be necessary and appropriate, including policy, regulation, and education?

Please visit to know more about the project.

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